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Admissions FAQs

Admissions FAQs

At The Raleigh House, we strive to make every client feel welcomed, respected and cared for. If you would like to know what to expect during the admissions process, here are the answers to our most frequently asked questions. You can also contact our helpful representatives for additional information or to discuss your needs.

What to Expect

What does the admissions process involve?

At The Raleigh House, you will be guided step-by-step through the admissions process by an admissions coordinator. Our coordinators are accessible to clients and family members and are always available to answer your questions or address any concerns.

The admission process starts with a confidential phone conversation with the coordinator, who offers an assessment based upon the initial information provided. During the pre-admission phone call, you will discuss the length of your substance use, the type of substances you use, the state of your physical and emotional health, and the unique challenges you or your loved one are experiencing. Additionally, the program fees and insurance coverage will be verified, and your payment options will be discussed. Your admissions coordinator will also help you make travel arrangements.

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What do I bring?

You may bring the following items to The Raleigh House:

  • Identification and insurance information. We will require your ID and medical insurance information to provide any needed medical interventions, which might include medically assisted detoxification, medication-assisted treatment, and blood work.
  • Contact information. Bring written copies of the contact information for your family members, attorney, employer, recovery sponsor, probation officer, and any person or entity that you might need to get in touch with during your stay.
  • Prescribed medications. All prescription medications must be in their packaging with your name, the name of the drug, the dosage instructions, and dosage frequency. Prescription medication containers that contain multiple drugs will be confiscated. Unlabeled prescription medication containers will be confiscated.
  • Several weeks’ worth of clothing. Comfortable clothing suitable for the outdoors is best, along with sturdy, comfortable walking shoes.
  • Hygiene products. Hair combs and brushes, toothbrushes, hair styling tools (hairdryer, flat iron, curling iron), disposable razors, feminine hygiene products, nail files/clippers. No toiletries may contain alcohol as one of the first three ingredients.
  • Jewelry. Wedding rings and jewelry that you wear daily only.

You may also bring a portable musical instrument and a limited number of personal items (photographs, drawing materials, journals). The Raleigh House has a library onsite where you are free to enjoy our extensive selection of healing literature.

What am I not allowed to bring?

The following items are prohibited:

  • Alcohol
  • Drugs
  • Food
  • Beverages
  • Weapons of any kind
  • Playing cards
  • Board games
  • Permanent markers
  • Aerosol spray products
  • Clothing with messaging that promotes drug or alcohol use, objectification of men or women, sexual situations, profanity, gang affiliations, violence, the popular culture associated with drug use/alcohol use/violence.
  • Books or reading materials that are not recovery-focused, self-help, or spirituality-based
  • Scissors or hair clippers

Payment/Insurance

How much does treatment cost?

The program’s cost will depend upon numerous factors, including the length of your treatment, the type of treatment program you pursue, and your insurance coverage. To discuss payment options, please call our helpful representatives at 720-307-6337.

Which insurance plans do you accept?

We accept the majority of major health plans. The insurance providers we work with include (but are not limited to):

  • Aetna
  • Beacon
  • Blue Cross/Blue Shield
  • Cigna
  • Humana
  • MHNet Behavioral Health
  • UMR
  • United Healthcare

If your insurance provider is not listed, please contact our representatives for additional information. When you begin the process of admission, we will verify your coverage with your insurance provider.

What if I don’t have insurance?

If you do not have insurance coverage, we have a self-pay option, and you might benefit from healthcare lending programs and rehabilitation financing. If you do have insurance coverage but cannot afford deductibles or other out-of-pocket costs, we’ll be more than happy to discuss your options with you.

FAQs About The Raleigh House

When was The Raleigh House established?

The Raleigh House was founded in Denver, Colorado, in 2008 by Eric Lapp.

How many clients have you treated?

The Raleigh House has provided treatment to more than 1,000 clients since our founding.

Do you treat adolescents or children?

The Raleigh House treats adults aged 18 and over. We do not offer treatment for children, though our family systems therapy programs might encourage the supervised participation of minor family members in the service of the client’s recovery.

What is your success rate?

We base our success rates on numerous factors, including but not limited to: Client program participation, sobriety rates after exiting active treatment, former client interviews, and internal reviews. For the most recent data, please call 720-307-6337

At The Raleigh House, we strive to ensure our clients’ long-term successful management of substance use disorders. We are proud to provide continuing support services to all of our clients. We offer outreach through our alumni network and outpatient programs. We provide our clients with the tools and resources they need to continue managing their substance use disorders and co-occurring conditions. Moreover, our holistic approach to treatment involves ensuring familial support and providing family members with the information and programs necessary to maintain healthy, productive relationships.

What is your accreditation status?

The Raleigh House has been a fully accredited provider of Behavioral Health Care and Human Services by The Joint Commission since 2016.

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